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Mon - Fri: 8:00 AM - 5:00 PM

Meet the Team

We offer you the quality and service you want and deserve, because that’s what we’re all about. Some of our talented crew has been with us for over 20 years!  Each technician at our shop is highly qualified and ready to deliver their expert technical knowledge & skills for your transmission repair and exhaust repair needs.

Ben Prickett, Owner

Ben Prickett | Lake City Auto Care

Steve Croyle, the founder of Lake City Transmission retired on April 2, 2014 when he sold the business to Ben Prickett. In the pursuit of a safer, smaller town to raise his little girls, Ben and his family moved to Hayden from Houston, Texas and Ben took the reins from there.

Inspired by the sterling reputation for honesty and integrity that Steve Croyle established, Ben committed to continue serving the community exactly as Steve did over the previous 28 years. Ben and his family appreciate the opportunity to serve the Coeur d’Alene area and they couldn’t be happier.

In his spare time Ben enjoys hiking with his family, fishing, home improvement projects, and watching college football. His favorite vehicle(s) are vintage Toyota Land Cruisers. He currently owns a 1977 Datsun 280Z.










Jessica Morgan, Administration and Sales

Jessica Morgan | Lake City Auto Care

Jessica has been in the Automotive Repair Industry since 2014. She joined the Lake City team in 2015. As the business has expanded she took over some of the books/administration side of things. 















Chris Braun, Service ManagerChris Braun | Lake City Auto Care















Frank Smeltzer, Shop Foreman/Lead Diagnostician

Frank Smeltzer | Lake City Auto Care

Favorite Classic Car: 1968 Pontiac GTO

Frank has been in the industry since 1982 and joined the Lake City team in 1986. Frank is well known for his expert ear and his speedy diagnostic tact when seeking to resolve mechanical wear and tear. When he’s not dissecting the implications of your engine’s knocks and hums and passing down his mechanical wisdom, he enjoys a good game of golf.












Gabe Bighouse, General Repair Technician


Frank Smeltzer | Lake City Auto Care












Travis Trudeau, General Repair Technician

Travis Trudeau | Lake City Auto Care













John Delorme, General Repair Technician

John Delorme | Lake City Auto Care

John has been in the industry since 2011. He joined our team in 2017. He is a master ASE certified technician on all Ford, GM, and Chrystler Products.

















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